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Privacy Policy

 

At Auravivian (hereinafter referred to as “we”), we are committed to protecting your personal information and ensuring transparency in how your data is collected, used, and stored. This privacy policy explains the scope of our practices and your rights under the GDPR.

1. Scope of Policy

This policy applies to all visitors and customers using our online store. It governs the handling of personal data during browsing, account creation, purchases, and communication with our store.

2. Information Collection & Cookies

  • We collect data using cookies, web analytics, and standard website forms.

  • Cookies help us improve site functionality, remember user preferences, and monitor website performance.

  • Users will be informed about cookies and must consent to their use before collection.

3. Use and Sharing of Information

  • Personal information is used to process orders, respond to inquiries, and improve the shopping experience.

  • We may share information with payment processors and delivery partners strictly for order fulfillment.

  • Data is never sold to third parties.

4. Data Storage & Cookies Consent

  • Collected data is stored securely and retained only as long as necessary to fulfill order and operational requirements.

  • Users must provide consent to store cookies and personal data.

  • We implement security measures to prevent unauthorized access.

5. User Rights

  • Access: Users can request a copy of their personal data.

  • Correction: Users may request updates to inaccurate or incomplete data.

  • Deletion: Users may request removal of their data when no longer necessary.

  • Withdrawal of Consent: Users can withdraw consent at any time for marketing communications or cookie usage.

6. Legal Basis for Data Processing (GDPR Policy)

  • Performance of Contract: Processing is necessary to complete orders and provide purchased services.

  • Explicit Consent: Used for newsletter subscriptions and marketing communications.

  • Legal Obligations: Required for tax, accounting, and regulatory compliance.

  • Legitimate Interests: Improve user experience, prevent fraud, and secure online operations.

7. Additional Policies

  • Users may opt out of marketing emails while still using the store for purchases.

  • Analytics data is anonymized to ensure privacy.

  • Regular reviews are conducted to enhance security and compliance measures.

  • Support communications are logged to improve service quality.

8. Contact Us

E-mail: hello@auravivian.com

Phone: +1 (718) 291-9124

Address: 205 SPRINGVIEW DR, ANDERSON, SC 29625-5567, US

Opening Hours: Monday to Friday, 08:00 AM to 6:00 PM (Australia/Sydney, AEST/AEDT)